Organizing corporate English training for a team involves dozens of large and small tasks that consume countless hours of HR specialists’ working time:
At YAPPI, we suggest delegating all of this to our key account managers. What they handle and how they support your team’s learning process — we’ll explain below.
When ordering corporate English courses, it’s important to understand the key steps your team will go through during the training launch.
At YAPPI, we follow a clear process:
Launching a corporate English program doesn’t have to be stressful. Just provide us with the necessary input, and your dedicated manager will handle the rest.
Working with students is always a challenge — even when it comes to corporate training for adults. Someone gets sick, someone forgets about the class, another resists doing homework, and someone else simply refuses to speak during lessons. That’s when it helps to have someone who can handle it all smoothly — so well, you won’t even notice the bumps along the way.
To launch a training project, all you need to do is clearly define your request and confirm the course start. We’ll take care of everything else.
That’s why the YAPPI team includes managers, accountants, developers, and other specialists who handle all administrative, organizational, and financial tasks. What might be a problem for HR — is just part of our daily workflow.
Each project manager is supported by a methodologist who coordinates teachers and ensures that the learning materials align with your company’s needs. Our content creators customize the curriculum for each group. If you’d like to include internal scripts or industry-specific vocabulary, just let your manager know — they’ll pass the request to our content team.
We also handle the selection of instructors tailored specifically to your project. However, you’re welcome to ensure your employees are in good hands:
In other words, the manager acts as a bridge between the school’s teachers and your employees. They ensure smooth and clear communication and are the first person to contact when something doesn’t go as planned during the training process.
You can also think of your personal manager as your HR assistant or right-hand man. Need to clarify an employee’s level, pause classes, or adjust the schedule? Just let your manager know — and it’ll be taken care of.
Throughout the day, your manager may switch hats — from system administrator to financial coordinator, and sometimes even to psychologist. If listening to frustrations helps your training project succeed, they’re ready to listen.
After the trial lesson, throughout the semester, and once it ends, our managers collect student feedback — not just about the course itself, but everything surrounding it. You can view this feedback directly, so there’s no need to run separate internal surveys. Plus, managers stay active in group chats with instructors, keeping a finger on the pulse of student satisfaction.
We care less about five-star ratings and more about honest, unfiltered feedback. That’s what helps us improve our digital ecosystem, refine existing programs, create new ones, and update our coursebooks.
Our long-term partnerships and messages like “Can we launch another group?” are probably the best signs that everything’s working as it should. Want to join us? Leave your contact info for a quick brief or consultation.
